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Error E102 00000C01 80070003.

My daughter just got the Xbox live Gold subscription for online gaming for Christmas. But now the xbox one has came up with an error code and I have tried using the troubleshooter and also resetting it but no luck. Any help would be greatly appreciated. The error code is E102 00000C01 80070003

Hi Kckm17, 

Go to https://support.xbox.com/xbox-one/console/startup-error-solution and scroll down to E102 (your error code) and follow the instructions from there. 

I hope this helps. 

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Usually, this error occur upon startup or during OS updates. Basically, this error message indicate there is an issue with your Xbox One S system update process. To fix the E102 error, you need to update your console offline.

 In the link below you will find the neccessary steps to do to fix this error. 

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

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My console can't even update offline. I don't know what to do, and I don't feel like spending $180.00 on a repair when the harddrive costs only 35 bucks.

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You should start your own thread so your problem will receive the attention it needs. 
Happy Gaming!

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Hello Wxvy.Head.J,

     Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming Wxvy.Head.J!

＼(^ω^＼)

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Last updated April 15, 2025 Views 147,369 Applies to: