Error code 0x87e0000f

Hi Andreas SCHINDELAR,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you have an issue downloading games which gives you an error code of 0x87e0000f. This error code means either of the following;

• System not having the latest updates

• Xbox Live Service is Temporarily unavailable

• Having trouble connecting to Xbox Live.

• The game or app download may need to be canceled and then downloaded again.

Solution are as follows;

1. Check for a system update

2. Check the Xbox status

3. Test your Xbox Live connection.

4. Cancel or redownload the app or game.

You can refer to this article for more details:

Error 87E0000F occurs when downloading a game or app on Xbox One | Xbox Support

We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.

Have a great day ahead.

Sincerely,

Geri M.

Xbox Forum Moderator

Microsoft Community

Thx, but I‘m aware of that. Problem is, I get that error message on my Windows PC using the XBox-App for Windows.

My system is up to date, according to Windows Updates, the App is up-to-date, according the Microsoft Store and XBox Live Service is available - at least I can log-off/log-on at any time…

So Problem still exists…

Thank you for the quick response Andreas SCHINDELAR,

We would recommend that you submit feedback and share your version of the Xbox App. Feedback Hub Link: Send feedback to Microsoft with the Feedback Hub app

Also you may try this https://support.xbox.com/en-US/help/games-apps/troubleshooting/troubleshoot-games-windows-10 

If you have other concerns, you can create a new post here.

We wish you a good day!

Kind regards,

Geri M.

Xbox Forum Moderator

Microsoft Community