Elder Scrolls Online - Unable to login, server timed out

Hello Microhurst!

Mi name is Cesar from the Xbox Ambassadors team, this is a common issue with the game, the devs have posted solutions in the following link:

https://help.elderscrollsonline.com/app/answers/detail/a_id/5920/~/what-do-i-do-if-i-get-an-error-stating-login-error%3A-login-timeout-when

Keep enjoining your game and please submit a new post if you encounter any issues related with the Xbox services and products :)

That would point to a issue with their servers. 

I don't disagree, but Bethesda support just said it was nothing to do with them and I should try Xbox support instead.

Hello Microhurst!

Mi name is Cesar from the Xbox Ambassadors team, this is a common issue with the game, the devs have posted solutions in the following link:

https://help.elderscrollsonline.com/app/answers/detail/a_id/5920/~/what-do-i-do-if-i-get-an-error-stating-login-error%3A-login-timeout-when

Keep enjoining your game and please submit a new post if you encounter any issues related with the Xbox services and products :)

None of that helps either. 

Hey Microhurst thanks for keeping in touch!

We apologize for the inconvenience this has caused but rest assured we are here to help, first things first we suggest clearing out the consoles caches since when they get full might cause this type of errors. 

How to clear Game Cache on the Xbox One:

Settings

System

Storage

Clear Local Saved Games 

Yes and Restart 

To clear the Network Card Cache (alternate MAC address) 

Settings

Network

Network Settings

Advanced settings

Alternate MAC Address

Clear and restart 

IF THE CONSOLE IS CONNECTED TO THE INTERNET no progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct. 

Give these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!