CDProjektRed has issued a statement asking buyers of the game to get refunds from Microsoft if they feel that the game did not meet their expectations.
https://twitter.com/CyberpunkGame/status/1338390123373801472
I applied for a refund and Microsoft said that because I played the game already, my refund is denied, stating part of their digital terms of service.
"Thanks for contacting Microsoft Support for Xbox
I'm following up on your refund request. We're really sorry we can't give you a refund.
Our refund policy doesn't allow refunds for digital game products that have been played or consumed. Thanks for understanding. "
It sounds like CDPR and MS didn't communicate this with each other and gamers are stuck with poor products.
I've emailed *** Email address is removed for privacy *** for support.