"Checking dependencies" I can't find a real solution

Hello MatGF,

Welcome to the Microsoft Community.

I understand that when you install or update the game, the Microsoft Store is always stuck on "Checking dependencies". If I understand incorrectly, you can always correct me.

I understand that you did not solve the problem through the above methods. I want to know if you have tried the following troubleshooting steps to see if they work:

Update Windows version:

① Press the Start button on the taskbar, type Settings, and then select Settings.

② On Windows 10, select Update & Security. On Windows 11, select Windows Update.

③ On the Windows Update page, select Check for updates to see if there are any updates available for your device.

④ After downloading the update, select Install now to start the installation.

⑤ After installation, we recommend that you restart your device so that the latest updates can take effect.

Repair the game service app, Xbox app, and Microsoft Store app:

Go to "Application Settings>" > "Application Features". Select "Game Service" and click "Advanced Options". Click the Repair button, do the same for the Xbox app and the Microsoft Store app, try to log in again and see if it works.

Reset the Store:

① Press Windows+R, enter wsreset in "Run", and confirm.

② If the problem persists, it is recommended that you try the following solution to redeploy your Store:

Enter the following command in the "Administrator: Windows Powershell" window that opens:

get-appxpackage *store* | remove-Appxpackage 

Install again:

add-appxpackage -register "C:\Program Files\WindowsApps\*Store*\AppxManifest.xml" -disabledevelopmentmode 

Check your Microsoft Store device management:

Make sure you have not exceeded the Microsoft Store device limit, and your Microsoft account can register up to 10 devices.

Go to the Microsoft Store app on your PC.

Select your profile picture in the upper right corner. You will see a menu with options such as "Administrator Account" and "Device".

Select it and it will open a web window. If you are not already logged in, please log in.

In the left menu, select "Devices" and at the bottom you will see "Manage Microsoft Store devices" or something similar. It should say "Microsoft Store devices". Select it and you will see all the devices associated with your account.

If you have more than 10, especially PCs you have used before, this may cause problems. Remove any devices you no longer use.

Try again afterward to see if the same thing happens.

Thank you for your understanding and patience. Feel free to reply if you have any questions.

Lillian - MSFT | Microsoft Community Support Specialist

You really just caused me to uninstall my microsoft store and gave the WRONG powershell line to install it back. Unreal

have you managed to reinstall it? lmao I've tried his method without reading your comment first

Totally useless reply. I have the same issue and only full reinstall of the game helps for a while until the next update. Constantly stuck on checking dependencies in store and not updating in xbox app. No wonder Microsoft is giving up to likes of Apple and Google. Even their own staff cannot fix the issues of updates in their own apps. I am glad I have only this one game on their crappy apps.

This problem has been driving me mad, keep uninstalling and reinstalling, the windows update solved it for me at last!!!!!!

yeah its a real shame microsoft cant even fix this one issue, it hasnt been letting me update bo6. about to delete and buy on steam smh

worked for me

Hello

I struggled w this aswell heavily and ill explain how it fixed for me.

>Check Xbox App for updates

> No updates(If there is an update obviously do it)

Go to Settings and search Apps, click on all xbox services and repair them
Then go to Microsoft Store on your Start Bar > More settings > App settings repair

It should tell you there was an error with their system and then restart your computer

Attempt the update again, although it will take a minute to start updating and will show the 0 bps during that time

should start updating shortly after.

microsoft needs to get there **** **** together with this ****, checking dependices is all it **** says. really about to end gamepass and buy this **** on steam because holy **** its the biggest game out rn and your stupid **** app wont even let me update it so explain how the **** i am supposed to enjoy being a Microsoft user with **** like this happening every other day.

Absolutely.