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Can’t “Save to Microsoft Account” on Minecraft Bedrock for Nintendo Switch

Im trying to sign into my microsoft account on minecraft on my nintendo switch and i’ve got to the screen where it asks you if you want to save to a microsoft account or not and I do want to but when i select it nothing happens

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Do you have two factor authentication set up on your account?  It might be prompting on another device for authorization if so.  

Are you doing this in a world, or is this during the setup process before you start saving?

Edit: forgot to link to the Minecraft on Switch FAQ which has some answers for troubleshooting problems that might help in this situation.

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Im doing this during the setup and the FAQ only says that logging in will transfer purchases from other bedrock platforms and not about what to do if your having trouble logging in
Benball

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Ive got logged in and was able to select “Save to Microsoft Account” but my stuff i’ve bought on Xbox and iOS hasn’t synced
Benball

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Hi Benball12,

Have you tried restarting the game and the console? Have you uninstalled and then reinstalled the game to try and log in again? Does the game completely freeze when selecting the button?

It's also very important to make sure that you also have an Xbox Live Gamertag created with your Microsoft account to make sure your purchases link. You can sign in with your Microsoft account at https://www.xbox.com/en-US/ or you can download the Xbox app for mobile devices and sign in there to create a Gamertag.

Best Wishes,
Diego
Xbox Forums Support

(๑ˆ◡ˆ๑)ﾉ

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Exact same thing happening with me... I try to sign I want to save purchases to my microsoft account, it won’t do it. It “pretends to”. ON Switch aswell. Needs a fix asap!

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Any fix to this yet?

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Ive been having the same issue, and it isn’t helping that i also have trouble initially booting up the software, i had made a few purchases on the store and none of them ever show up even when i log in, it will very occasionaly let me click “Save to Microsoft Account” but even when it does none of my purchases show up, combining the issues I’m having the game is becoming fairly unplayable as it takes about 10 minutes to get it to open with my boot up issue, and I have trouble logging in so its hard to play with friends and use any of my purchases, I’ve tried To uninstall and reinstall software and I’m getting quite frustrated at this point this needs to be fixed soon as i never find myself wanting to play minecraft with all of these issues persisting

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No it’s still broken
Benball

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No it’s still broken

Ive spent the past few days searching the internet for anyone with the same problemas me and its relieving to finally find that its not just me

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Yes, it’s very annoying :(

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Question Info

Last updated December 31, 2023 Views 11,007 Applies to: