Cant login into xbox game pass app

i can login into the microsoft store but not into the xbox game pass app. When i go to login, a window pops up for several seconds, then closes, and then the store behind it refreshes. i've already uninstalled and reinstalled it but its still broken. Any fix? thanks in advance.

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See this threat 
https://answers.microsoft.com/en-us/xbox/forum/all/cant-sign-in-to-xbox-beta-app/0dc71750-7274-4342-93c5-dab449813002

The fixes there dont work for me. It seems like i have the same problem a guy in that thread posted and i think he still has not fixed ( https://youtu.be/R_k5D6oNlr0
 )

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Try clearing the app cache and see if that helps

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Did you do a hard reset boot?
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Try clearing the app cache and see if that helps
Tried. Still broken

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When i try to login to my xbox live on game pass pc it comes up with invalid JSON string how do i fix this?

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Try reinstalling the app on pc...

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Last updated November 19, 2023 Views 10,502 Applies to: