Can not buy Too Human and Crackdown 2

Hi there Fredy, 

Thanks for reaching out here in Xbox Forums. I understand there is an issue with completing a purchase. For any billing issues, I recommend to contact Customer Support  for further assistance.  

Thanks for your answer, but of course the friend I checked. Anyway it would not be available for purchase if I already have it in the account.

But thanks anyway for taking your time to answer me :-)

Sorry for my English

Hello,

Yes I saw that on other post and I reinstalled my 360 ....

But still the same problem. Can not buy it

But it's nice to have answered me

Hello,

Thank you for your reply,

All this becomes a joke almost .. But hey I contacted them and after + 1 hour chatting by chat, the only thing they found to tell me is to contact my Bank (visa), and ask for them to directly accept all transactions from Microsoft Belgium ... Ah AH AHHHH

All that is not gratos I have no problem to buy them, but if it's free ,,,, It's my visa card that has a problem ...

Anything .. They say that my account is very well configured (everywhere the same region) ...

I'll still try this with the bank because it becomes comical this story with Microsoft and xbox one.

I have since day 1, and since I have problems because I am in Luxembourg ...

Brefffff

Hello Team,

I'm really starting to get tired. Since always Luxembourg is forgotten by Microsoft (XBOX), no abo etc ...

But I can not buy any more games that are FREE.

You will say you must have a credit card ??? I have a visa card that yesterday bought Crackdown 1

But Crackdown 2 ??? Not possible and Too Human is the same mistake.

Try again later .... it's been weeks :-)

Please could you help me? Thank you

Have you tryed to redownload your profile 

Hello Team,

I'm really starting to get tired. Since always Luxembourg is forgotten by Microsoft (XBOX), no abo etc ...

But I can not buy any more games that are FREE.

You will say you must have a credit card ??? I have a visa card that yesterday bought Crackdown 1

But Crackdown 2 ??? Not possible and Too Human is the same mistake.

Try again later .... it's been weeks :-)

Please could you help me? Thank you

Have you tried to buy this games from the site instead of the console?

You found the game in store microsoft my friend, for free

https://www.microsoft.com/fr-fr/p/too-human/bq216sggm4m8