Bungie.net authentication error messages

I am having a similar problem as a currently talked about topic. Here is the issue:

RE: An Flidas

[Hello,

I've never had this error pop up before, but when I tried signing into Bungie.net, it sent me an error that said this:

"We were unable to sign you in with your Xbox Live account. Please visit xbox.com and sign in to verify/update your Xbox Live account. This error usually indicates that your Microsoft account has no Xbox Live Gamertag, or that your account must be updated in some way, such as agreeing to an updated terms of use."

When I sign into xbox.com, nothing seems to be amiss. My Microsoft account DOES have an Xbox Live Gamertag, there are no updates that I see, and no terms of use that need agreeing to. 

Any help is much appreciated. Thank you.]

as was said here, any help is appreciated. Thank you

Contact Xbox Support directly for assistance with your account.  

The best way to reach Live Support would be here: Xbox Support 

Step 1 ----Select Xbox One 
Step 2 ----Select See other options 
Step 3 ----Select topic (Ex. System  Update) 
Step 4 ----Select "Show contact options" 
Step 5 ----Select request a call from support

Happy Gaming!

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I'm experiencing the same issue and I dont know how to fix it I called tech support a while back and they told me to contact bungie but bungie does have a contact...

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Hello Robysprings63,

      Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!

\(^ω^\)

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Last updated March 5, 2025 Views 1,194 Applies to: