Bricked Xbox Series X

How do I submit a complaint to MS XBOX without being upsold.. My Xbox Series X is bricked and will not power on, no matter what I try. I tried to talk to several "support managers" today that just irritated me. They told me to buy a series S for $24.99 a month.. Why would i support a product where they won't even assist me with my current. All I want is to be returned whole and have a working xbox x. I tried to submit a repair order but it says I have no options offered, but yet I can't get a hold of anyone helpful when I try to contact MS.

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Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this WB3CK5

Do you know what happened before this problem occurred with your Series X?
Also, the console doesn't turn on at all?
And, may I know if you tried everything from this article?
https://support.xbox.com/en-US/help/hardware-ne....

And, where are you physically located right now?
Did you purchased your Xbox in your current location or where?

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Question Info


Last updated January 28, 2023 Views 19 Applies to: