Ask A Parent

Ask a parent is on in my child's account but he cannot purchase using money in his Microsoft account. I have to turn ask a parent off, he makes the purchase then I turn it back on. This doesn't seem correct.

He was trying to purchase a mash up pack for Minecraft on his Xbox One. Any suggestion how this should work or why its not working. Thank you


Question Info

Last updated November 19, 2019 Views 29 Applies to: