anyway to transfer Lightfall preorder to my pc or get a refund.

so I bought destiny 2 light fall preorder for my Xbox and wanted to get it for my pc, anyway I can get it transferred. all the "contact Microsoft" just keeps loading endlessly

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

As per checking, Destiny 2: Lightfall is not an Xbox Play Anywhere, meaning, it cannot be played on both PC and Xbox console. In this case, what I can recommend is to cancel your pre-order transaction by following the steps below;
- Log in to https://account.microsoft.com/billing/orders then search for the item you would like to cancel. Click Manage, then cancel.

- If you are already charged for it, you can request a refund here:
https://support.xbox.com/en-US/forms/request-a-...

Hope this helps.

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Last updated June 7, 2023 Views 532 Applies to: