I'm a bit of a newbie to XBox. We recently got an XBox One for my kids and I'm having difficulty adding XBox Live to their accounts. I went into settings and have it set to ask a parent, but when I try to purchase on their child account it says "You need a Parent to Buy this" "we can't send a request". Isn't it supposed to send a request for me to approve the purchase. I can't seem to figure out how to purchase and apply to my child's account.
Please let me know if I'm possibly missing a step or having something incorrectly set up in my settings.