Headset not working in Xbxon One


I just bought a new headset for RIG500HX (Plantronics)  and I can not make it work in Xbox OneS.

We have been through the setting option/Display & Sound and tried everything.

Can anybody please help if there is something we missed?

If you can give us a guide on how to set step by step will be much appreciated.


Question Info

Last updated January 2, 2018 Views 1 Applies to:

Hello Unidentified User -

Are you still experiencing these problems? If you are, please use the following troubleshooting steps and let us know if you're still experiencing these problems. You can find the troubleshooting steps here.

Let us know if you have any additional questions in regards to this.

-XB1R Theos

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