Netflix and Viaplay (Swedish "netflix") shuts down or can't stream.

Hi!


Since a few days I can't see anything on the Viaply app, it loads and I can choose series/films but when I try to play them the app tell me that the app can't access viably right now, try later. But it can access it or I wouldn't be able to choose a movie/episode and then proceed to play it. 

Same for Netflix. The difference is that Netflix shuts down asap. I can see that it begins to load, I can see the episode name and like something between 1-4% of loading then shuts down. 

I've tried all the basic "turn it off and on" advices and literally every advice we get from the support in every other problem. 
It doesn't work. Netflix crashed today and Viaplay died about 3-4 days ago. 

Btw, I don't get any error codes or messages except what I wrote about Viaplay. 

Viaplay weren't able to recreate the issue on their console but they weren't on the preview program either.. 

 

Question Info


Last updated November 30, 2017 Views 12 Applies to:

Hey MrProcastinate.


We've gotten similar reports of the Netflix issues from other users, can't say we've heard anything about the Viaply app though.  The developers are investigating the behavior you are describing however, and we need you to make sure and report this type of behavior from the console in order to assist with that investigation.


Thanks for the feedback!


-Kronos

-Kronos

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