I chatted with support just now. They were able to refund our money for the Season Pass because Episode 1 is not available for Xbox 360 (at least right now). The support guy had to get a specialist to help. Here is what he said, "It looks like they removed the Episode 1 content but didn't realize there were more episodes available for purchase. Either that or they are bundling the content up and haven't completed it yet."
I'm wondering if the Season Pass was just posted by mistake and Season 2 is not going to be available for the 360. Articles I read didn't list Xbox 360 as one of the available platforms.
My mum is on the phone to support now as my son saw it and really wanted it, fortunately he has it on my xbox one.
They are refunding us aswell, everything i've read says it's released on android, pc, xbox one and ps4 so not sure why it has popped up on xbox 360 if it's not available. There's going to be alot of disappointed kids out there I think. Still it's very annoying to list something that's not available.