Error code sign in: 0x87DD0004

i got this error code after restarting my Xbox 

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can someone help

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I got this exact problem too... can't find any support at all!

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Hey there,


Sorry to hear you're experiencing this issue. Let's have you first power cycle your console if you haven't already. The next step would be to reset your router/modem—you will need to unplug the power cable for that, wait 15-20 seconds, then plug it back in. 

 

Please let us know how it goes and if you still need help! Hopefully that resolves your issue. 

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Hey there,


Sorry to hear you're experiencing this issue. Let's have you first power cycle your console if you haven't already. The next step would be to reset your router/modem—you will need to unplug the power cable for that, wait 15-20 seconds, then plug it back in. 

 

Please let us know how it goes and if you still need help! Hopefully that resolves your issue. 

this error is caused by a corrupt cache on the actual xbox, one,

hold the power button on your xbox until it shuts off then turn it back on and retry all should be good

have a nice day.


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Tried both methods, no success.

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Hi 

 

I will be closing this thread as it is linked to a post from March 21, 2017.You are more than welcome to start your own thread detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to help you!

Regards,
XBF Amber M
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for you? That's what they said about rock-n-roll." ~ Shigeru Miyamoto

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Last updated May 8, 2021 Views 22,379 Applies to: