I have been using my stereo headset adapter for months now without a problem until I turned on my controller this morning and now the adapter is stuck on mute and will not produce sound through a headset. Even when no headset is plugged in the orange mute light on the adapter is stuck on. When a headset is plugged in I am using the official Xbox stereo headset.
Things i tried so far:
-Update the controller (It tells me my controller is already up to date and does nothing)
-Hard reset the Xbox one
-Manually unplugged Xbox console and waited for over a minute before restarting
-Turned on energy saving mode and cleared my MAC address
-Unplugged batteries and connected using just a USB cable
-Reset the Xbox to factory settings
-Cleaned the controller ports and Adapter
I do not have another controller so trying the adapter on a different controller is not an option.
Any help is very much appreciated, Thank you.