Beexcellent Headset Mic Not Working

Got a new Beexcellent GM-2 headset for my Xbox One and while I can hear audio out of the green plug there's no pickup for the Mic out of the pink one. I've been troubleshooting it, updated the Firmware, used the connector for both plugs, just one plug, nothing seems to work. I don't have an adapter so not sure if that's the issue but it didn't seem to be with my old headset. Thoughts? Suggestions?

 

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Last updated January 5, 2024 Views 63 Applies to: