Windows Live Mail properties won't open.

Original title: live mail properties will not open

 

cannot send email from win live mail 2012   win 7 laptop   cannot open properties under account tab  so can't see settings

 

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Last updated July 12, 2019 Views 8,228 Applies to:

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Hi Hondo,

 

Thank you for posting your concern here in Microsoft Community Forum. It's my pleasure helping you regarding your Windows Live Mail that can't open Properties settings.

 

It is possible that there is a corrupt files in your Windows Live Mail. I suggest that we repair your Windows Live Mail by following the steps below:

1. Go to Control Panel.
2. Click
Uninstall a Programs.
3. Select
Windows Live Essentials.
4. Click
Uninstall/Change.
5. On the next dialog, select
Repair all Windows Live programs.

 

If the issue still persists, don't hesitate to reply back and we are happy to further assist you.

 

Thanks!

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Repair now allows me to see properties.  Settings are correct.  Still. live mail will not send email.  it will receive.  also, i can send from web mail  so the problem is with nlive mail software on this laptop   so says my provider tech support    thanks for your help

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Hi Hondo Healey,

 

Thanks for coming back. Since you can receive but not send mails, we can try to isolate if the issue was caused by misconfiguration of your account. You can try reconfiguring it by removing and adding it by following the steps here.

 

Kindly update us afterwards.

 

Regards,

Richard

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Hi, the only problem for me is that I cannot open account properties. I have gone through the repairing steps for 2011 version but it does not work. Please advise.

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Hi Tin,

 

It is a pleasure to help you with your issue in opening account properties in Windows Live Mail. Let's find out what are the possible options that we can do to resolve it.

 

It seems that there's a problem with Windows Live Mail. Please try to uninstall and reinstall Windows Essentials using CMD parameter and check if you still got the same issue. Click here for more information on how to do it.

 

Once done, kindly reinstall a fresh copy Windows Essentials:

 

For offline installation, click here.

For online installation, click here.

 

To add email accounts in Windows Live Mail, please refer to this article for more information.

 

We also suggest that you disable any anti-virus that interfere the normal operation of Windows Live Mail.

 

Please let us know the results after doing these suggestions.

 

Best regards,
Mark M.
Forum Moderator

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I cannot open account properties.


Right-click on the account name in the folder pane:





Properties should be the last item on the context menu that opens:



If you don't see this, there is something very wrong with your installation.



 

Noel Burgess | Certified Pedant | Claims to know a bit about Windows Live Mail

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Hi Mark

It seems that the original idea of repairing the Window Live is working. Except that I was not reminded to restart my computer after repairing, which I have done so afterwards.

 

Once again, repairing through the program itself is working and thanks for your help.

 

I have Window Live Mail installed in another computer. Its Quick Views does not work. Do you think I can repair that as well?

 

 

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Hi Tin,

 

Welcome to the Microsoft Community.

 

Thanks for coming back. You could follow the steps that was provided by the previous moderator Mark_M. to help repair your other Windows Live Mail (quick view issues). 

 

However, if issues still persists. Please don't hesitate to reply to this thread, so we could help isolate and resolve this issue.

 

Regards.

 

Joshua Rafael S.

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Hello, Mark,

I came to this forum yesterday, trying to find some information about why the Account > Properties button wouldn't work.  I even tried calling my ISP tech support.  They connected to my computer, and the tech rep repeatedly clicked on the Properties button, but to no avail.  He suggested that I take the laptop to a local computer repair shop.  That's not really an option for me -- I can't drive, and I have to depend on a 92-year old friend for occasional transportation.

In desperation, I uninstalled Windows Live Mail and the other programs in that suite.  I downloaded a new version (2012 instead of 2011).  I was so disappointed to find that the new software didn't work either.  While I was fooling around with it, just randomly clicking on stuff, I stumbled upon a fix, which, granted, may work for me and for no one else. 

I opened one of the email folders, then clicked Accounts and then Properties.  The Properties menu opened right up.  Merely for the purposes of verifying this behavior, and before posting here,  I tried this remedy three times yesterday and twice today.  For some reason, opening an email folder first activates the Properties button. 

Again, this may not help anyone else, but it sure works for me.  Thank you for being here!

Wes

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Hi,  I have the same problem with windows live mail as properties will not open even after I did the repair under programs.  I started this process because my outgoing mail gets hung up in the outbox.

Any help you can give me would be greatly appreciated!

Thank you,

Dwight Donnelly

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