Windows Live Mail 2011 not displaying content correctly

After a Microsoft Update on 3/13/13 which contained about 10 different updates, I noticed that Windows Live Mail 2011 quit displaying my received emails correctly. There were no specific Windows Live Essentials 2011 updates, but there were two Windows 7 updates.

I also upgraded to IE 10 yesterday but do not use IE. I use FireFox 19.

Specifically, I can no longer view images - all I get is the outline. Additionally, where the scroll bar on the right side containing the 'button' to click onto and move the body of the email up and down, all there is now is black.

I have already Repaired Windows Live Essentials 2011, rebooted my system, and reconfigured my account - no change.

I have also verified that under Security, the box is unchecked next to 'Block images and other external content in HTML email'.

Windows 7 Home Premium, HP Pavilion dv7 laptop.

Thanks.


Answer
Answer

Please see this post: Windows Update KB2670838 may affect Windows Live Mail on Windows 7

 

Uninstalling update KB2670838 will also uninstall IE10.

 

 

Noel Burgess | Certified Pedant | Claims to know a bit about Windows Live Mail

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Question Info


Last updated September 30, 2020 Views 6,023 Applies to: