Question

Q: All emails going to "JUNK" instead of "INBOX" folder This thread is locked from future replies

Hi All,

I am getting all my emails in the "JUNK" folder instead of "INBOX" even if the email addresses are from safe list and are already in my contact list. I am facing this issues in my Windows Live Mail as well as Windows Live web mail.

**Post moved by the moderator to the appropriate forum category**

Hi,

 

To isolate the issue, kindly check if you have created rules in Hotmail:

1. Sign in to your Microsoft Hotmail account.
2. At the upper-right corner of your Hotmail page, click Options and then More options.
3. Under Customizing Hotmail, click Rules for sorting new messages.
4. Please check if there's an email rules.

Thanks!

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Question Info
Views: 139 Last updated: March 16, 2018 Applies to: