The connection to the server has failed. Windows live mail

I get this message when trying to send an email

The connection to the server has failed.

 

Subject 'Emailing:

Server: 'mail37.safesecureweb.com'

Windows Live Mail Error ID: 0x800CCC0E

Protocol: SMTP

Port: 465

Secure(SSL): Yes

Socket Error: 10061

I spoke to tech support for my email and all my settings are correct.

I need this to work so I can send out the newsletter for my website.

 

Question Info


Last updated July 19, 2018 Views 212 Applies to:

Elaine

I hate to send you back to safesecureweb.com but since it is their server where the connection is failing you have to get them to fix it.  They are the only ones with access to your account.

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Server: 'mail37.safesecureweb.com'

Protocol: SMTP

Port: 465

I could not make contact with that server on port 465, nor on port 587. It did answer on port 25. Are you sure that the techs told you to use port 465 with SSL? There is no mention of this in the (extraordinarily limited and outdated) documentation available online.

Noel Burgess | Certified Pedant | Claims to know a bit about Windows Live Mail

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Thank you I went back to web hosting site and they had me change the port to 50 and now it is working.

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Elaine

Glad it is working and thanks for letting us know.

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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