Mail Attachments not visible in the Windows 10 Mail program

I upgraded my laptop to Windows 10.  When I receive e-mails in the Mail app from one individual,  I cannot see that I have attachments.  On my other machine running 8.1, the same emails show the attachments.  I sent myself an email from 8.1 mail and I did see the attachment in the Windows 10 mail program.  The emails from another user did not show in 10 but did in 8.1.  Any help will be appreciated.

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Unfortunately, you are in the wrong place. This is about the Windows 10 Mail app, not any of the Outlook web apps (do you mean an OWA site? Outlook/Live.com? Something else?). Whatever the case, anti-virus, ad-blockers (such as Ghostery), or JavaScript being disabled could affect this.

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Not RTF files but RTF format. Windows Mail doesn't seem to be able to decode attachments in email with that format (which is what Outlook uses in Calendar). This is extremely annoying as whenever we receive invites with attachments, they are impossible to open with Windows Mail.

Microsoft please fix this!

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Try a program called MailBird.  Works very much like MS and opens everything.  Very intuitive as well and utilizes the right-click very elegantly.  And they even get back to you about problems. The developers actually took me in hand and quickly corrected problems when found.

All I can say is any email program that does not even show an attachment has no business being in the market.  Just say goodbye to Ma Microsoft. You will love Mailbird.

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None (repeat NONE) of these suggestions are in the least bit helpful. I am using the very latest version of Outlook in Windows 10. Almost all email attachments and images are unreadable because a large portion of them are OFF THE PAGE. Isn't it time for Microsoft to fix this problem?
Charles Phelan

Winnipeg MB

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Hi

I wanted to share my own experience of this problem.

Was testing a bounce reply was working and the original email is sent back as a .eml attachment in the bounce.

Outlook, Thunderbird, Virgin Media Web Mail all see the attachment.

Windows 10 Mail App does not.

I obtained the email source from the Virgin Media Web Mail page.

Looking at the email source I note the following.

I see an extra blank line between the MIME header information and the start of the RFC822 headers in the attachment

--------------I305M09060309060P_139614647859760
Content-Type: message/rfc822; Content-Transfer-Encoding: 8bit
Content-Disposition: attachment


X-Originating-IP: [94.173.103.9]
X-Spam: 0

What's curious is what happens if I save the text out as a .eml file and then Open it using the Mail App And Outlook

In this circumstance both see the Attachment but name it differently.

Windows Mail App - names attachment - No Subject.eml

Outlook 2016          - names attachment - Untitled Attachment.eml

Now if I remove the extra blank line and repeat the attachment in both cases is named after the Subject line of the attached email

Test Bounce.eml

From this we can conclude the following.

Both Outlook 2016 and the Windows 10 Mail App are having problems parsing the headers when they find extra white space.

The Windows 10 Mail App's problems extend to actually viewing the attachment in the stored email.

I'm hoping this information may prove useful to the Microsoft Team so they can look into this.

Thanks

Edit - Update -  Virgin have now reconfigured their mail relay to eliminate the extra line of whitespace and the Mail attachment is now showing correctly in the WIndows 10 Mail App.  So for me the problem is resolved.

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I found the issue in less then 10 minutes.  This is clearly a program issue.

Let me explain to you, if you need more detail do not hesitate to contact me.


In the raw content of the mail multi part each attachment have a own header, so if i want to send a email with some image content i can include as a attachement the image and don't show as a attachment. This image will be display in the email as part of the body and not as a atachement.


I can also attach a document in the raw email this will be determine by this header "Content-Disposition: attachement". The Mail program is suppose to consider that mail as a attachement and not as a attachement for content of the body.


The problem occurs when you include some image content of the body(As a attachement to not show) an also a document as a atachement. The Mail program do not validate each attachment and the hid all the attachement.


I hope my explaination is helpfull. Please inform me when the bug is corrected.


Thank You

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It wasn't really helpful as the problem I have isn't correctly stated. Here's what happens:

(Using Outlook 2016 on Windows 10.)

The great majority of email attachments I receive are centered on the screen. The result is that the right side of the attachment is off the screen. The problem could be solved if there were a way to left justify the attachment, But there just isn't (so far as I can see).

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It has been a YEAR and not ONE Microsoft employee has posted in this thread. 

Fix your ****, MS. You shoved a broken operating system up our noses in Win8, and now THE MOST BASIC FUNCTION OF YOUR EMAIL SYSTEM DOESN'T WORK PROPERLY!

Hey, people have only been emailing attachments to one another SINCE 1976 AND DARPANET! Guess you haven't had time to get all those bugs worked out.

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I was receiving emails with pdf attachments and they worked before. Today they no longer work. Everything else has not changed from the sender. Just microsofts in ability to code a program

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In case it helps  anyone.  

I have  a Surface Pro 4 with the same attachment and inline.photo problem in emails received in Windows Mail10 Mail AppWindows 10 Mail App.

I resolved after much head scratching by changing a Primacy setting  in Windows 10.

Goto

Settings (for Windows not mail app)

Choose Privacy

Then General

On the right of that pane you will see a series of settings. (On my Pro4 they were all off.)

Turn on Smaryscreen filter to check for URLs that Windows store apps use.

Now go back into the  Windows 10 Mail App.

I found inline photos andttachment  attachments then showed up !!!

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Last updated August 11, 2020 Views 55,244 Applies to: