How to recover lost storage folders in Windows Live Mail

I deleted an empty storage folder in my windows live mail and somehow all the storage folders around it disappeared! I looked in the deleted items folder and they were not there.  I really need help. Please, does someone have advice or recommendations??

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Last updated April 16, 2019 Views 106,973 Applies to:
Answer
I had the same problem after an update from Windows.  I went to C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail and noticed that the folders missing from my Live Mail were there and searched for a way to return them.  No luck.... BUT... I went to WLM and clicked on VIEW then COMPACT VIEW (collapses all the folders listed and a green plus sign appears under them.)  Click on the green plus and ALL folders even those missing from the list show up in the dialogue box.  Put a checkmark beside all the folders you want and click OK.  Now, when you click on Compact View once more all the folders should appear....They did for me.

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Answer
I had the same thing happen and it took me a long time to find the missing files.  When I tried to "move file", my missing storage folders showed up under a recovery folder.  I had checked the recovery folder earlier and they were not there.  They only showed up after I tried to do a "move file".  Many of the names of the files under the recovery folder ended in strange numbers and letters so I just corrected them using rename.  Then I moved the folders up under the normal Storage Folders, where they used to be.  All is back to normal now.

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