Unable to 'reply all' with smtp.cbeyond.com, server response 4.5.3 Too many recipients

When I try to reply to all the mail does not send and I get this issue.


The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for *** Email address is removed for privacy ***', please contact your email service provider.

Subject 'test'
Server Error: 452
Server Response: 452 #4.5.3 Too many recipients.
Server: 'smtp.cbeyond.com'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

Is there something in my settings that needs changed?

It started about 6 weeks ago.

Thanks

Chris

[Original title: windows mail live reply to all issue]

Answer
Answer

Server Response: 452 #4.5.3 Too many recipients.

There may be two things in play here.

  1. The server response indicates that you have exceeded some limit on the number of mail messages you're allowed to send. Email Service Providers impose limits on the number of recipients per message, and often per hour or per day in an attempt to combat spam. These limits may not be made public for the same reason: if a spammer knows that there's a limit of 100 messages per hour, say, then he'd be careful only to send 99. 
     
  2. The limits may also vary depending on whether the server knows you or not: known users may be allowed to send more messages than anonymous ones.

To check point (2): right-click on the account name in the folder pane and select Properties.
 

  • On the Servers tab 
     
    • Ensure that the Email username is your full email address.
                   
    • Ensure that Log on using clear text authentication is selected.
       
    • Select My server requires authentication.
       
  • On the Advanced tab 
     
    • Change the server port for outgoing mail to 587
       
  • Click Apply and OK
     

Remove any unsent messages from the outbox (below the account folders in the folder pane), then compose a new test message with a unique subject and send it to yourself. Post any new error message in your reply.

 

Noel Burgess MVP (Ret'd)

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Question Info


Last updated December 26, 2022 Views 213 Applies to: