Important Changes to Microsoft Services Agreement and Communication Preferences

Is this a fake e-mail message from microsoft?

We've updated the Microsoft Services Agreement, which governs many of our online services - including your Microsoft account and many of our online products and services for consumers, such as Hotmail, SkyDrive, Bing, MSN, Office.com, Windows Live Messenger, Windows Photo Gallery, Windows Movie Maker, Windows Mail Desktop, and Windows Writer. Please read over the new Microsoft Services Agreement here to familiarize yourself with the changes we've made.

The updated agreement will take effect on October 19, 2012. If you continue to use our services after October 19th, you agree to the terms of the new agreement or, of course you can cancel your service at any time.

We have modified the agreement to make it easier to read and understand, including using a question and answer format that we believe makes the terms much clearer. We also clarified how Microsoft uses your content to better protect consumers and improve our products, including aligning our usage to the way we're designing our cloud services to be highly integrated across many Microsoft products. We realize you may have personal conversations and store personal files using our products, and we want you to know that we prioritize your privacy.

Finally, we have added a binding arbitration clause and class action waiver that affects how disputes with Microsoft will be resolved in the United States.

Thank you for using Microsoft products and services!




Microsoft respects your privacy. Please read our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
 
 
Answer
Answer

Hi all,

This email is a legitimate announcement regarding updates to the Microsoft Services Agreement and Communication Preferences.  If you would like to view the agreement and you're concerned about the links in the email, you can access the agreement at http://windows.microsoft.com/en-US/windows-live/microsoft-services-agreement

I will pass along the feedback regarding the format of the email and concerns about phishing scams.

Thank you!

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Thank you everyone for continuing to reply on this thread to alert us to the malicious malware problem. Special thanks to our MVPs for their help!

If you received an email regarding the Microsoft Services Agreement update and you're reading your email through the Hotmail or Outlook.com web UI, the legitimate email should have a Green shield that indicates the message is from a Trusted Sender. If the email does not have a Green shield, you can mark the email as a Phishing scam.  Do not click through the links in the email if you are not sure it is safe.

For Hotmail, select the message. Click the chevron next to the “Mark as” button to display the drop down list of options.  Select “Phishing scam.”

For Outlook.com, select the message.  Click on the chevron next to the Junk button to display the drop down list of options.  Select “Phishing scam”.

For more information about how to report spam, phishing attacks, or abusive emails, the following article provides useful information: http://windows.microsoft.com/en-US/hotmail/abuse-phishing-junk-email.

If you want to see more details about the malicous emails and additional information regarding the Java exploit, you can read the blog posted by our Online Services Security Officer at

https://isc.sans.edu/diary.html?storyid=14020 .

Thank you again.

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Last updated March 14, 2018 Views 19,768 Applies to: