Question

Q: Windows Live Photo Gallery

When I open Windows Live Photo Gallery the pictures already there will duplicate, at one point there was 5 copies of each picture.  I had to delete all pictures.  I downloaded others after that, when I opened again duplicate pictures came on.  This is happening without me doing anything.  How can I correct this?

Answer

A:

Hi Patty,

For us to further investigate on what caused this issue, please provide us log files of your Windows Live Photo Gallery. You can follow the steps found in the link below and upload it at the private message I provided:

How to gather Log files for Windows Live Movie Maker and Windows Live Photo Gallery

Note: To check the private message, make sure that you are signed in to Microsoft Answers using the account you posted this inquiry. After signing in, under your first post there are 2 tabs "All Replies and Private Messages".

Thanks,
Gerard G.

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Answer

A:

Mcafee/Norton/IOBit security should not be Installed on a functioning computer=FreeAdvice

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Question Info

Views: 848 Last updated: February 12, 2018 Applies to: