Photo Gallery vs. Windows Live Photo Gallery????

Basic question: which of these two programs should I be using as my default to "open anything that this program can open?"  I have both of these programs on my laptop, for whatever reason.  My "Photo Gallery" is dated 2006 (it came on computer; I have Windows Vista Home Premium) but an update check indicates I am running the latest version and no additional updates are available at this time.  (I have automatic updating selected.)   My "Windows Live Photo Gallery" is "Windows Live Photo Gallery 2011," copyright 2010.  I did not download it intentionally; did I get it when I installed Microsoft Office 2010?  I cannot find any way of checking for updates, update history, etc., on this program. 

 

I am only a casual photographer (camera phone), but often get pix from others.  Sometimes I get an error saying "Photo Gallery Cannot Open: you don't have the latest updates or file format not supported."  I am wondering if this could be rectified, at least sometimes, if I had the "open this picture" process defaulting to the better choice of the two versions of Photo Gallery that I have. 

 

Any comments that would shed light on any of the above, or related matters, would be GREATLY APPRECIATED!  (Especially since I see that Windows Live Photo Gallery, in its latest incarnations, is now called just Photo Gallery. Yet my Photo Gallery is older than my Windows live Photo Gallery!  So I don't really know which of my two programs is the most up to date, etc.) 

 

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Last updated November 20, 2018 Views 20,023 Applies to:

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Hello,

 

Welcome to Microsoft Community. I understand that you are confused between Photo Gallery and Windows Live Photo Gallery. I would be happy to assist you with that.

 

Photo Gallery was integrated within your computer while Windows Live Photo Gallery or Windows Photo Gallery is a program that you can download online and install it on your computer.

 

Yes, there's a possibility that Windows Photo Gallery has been installed on your computer when you installed Microsoft Offie Outlook 2010.

 

Since you are getting the error message in Photo Gallery, you may use Windows Photo Gallery as your default program to view your photos. Check the link below for more information and for the steps:

Change which programs Windows uses by default

 

Note: This post has been edited for clarity.

 

Thank you!

 

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Basic question: which of these two programs should I be using as my default to "open anything that this program can open?"  I have both of these programs on my laptop, for whatever reason.  My "Photo Gallery" is dated 2006 (it came on computer; I have Windows Vista Home Premium) but an update check indicates I am running the latest version and no additional updates are available at this time.  (I have automatic updating selected.)   My "Windows Live Photo Gallery" is "Windows Live Photo Gallery 2011," copyright 2010.  I did not download it intentionally; did I get it when I installed Microsoft Office 2010?  I cannot find any way of checking for updates, update history, etc., on this program. 

 

I am only a casual photographer (camera phone), but often get pix from others.  Sometimes I get an error saying "Photo Gallery Cannot Open: you don't have the latest updates or file format not supported."  I am wondering if this could be rectified, at least sometimes, if I had the "open this picture" process defaulting to the better choice of the two versions of Photo Gallery that I have. 

 

Any comments that would shed light on any of the above, or related matters, would be GREATLY APPRECIATED!  (Especially since I see that Windows Live Photo Gallery, in its latest incarnations, is now called just Photo Gallery. Yet my Photo Gallery is older than my Windows live Photo Gallery!  So I don't really know which of my two programs is the most up to date, etc.) 

===============================================
Maybe you installed Windows Live Essentials 2011...sounds
like you are running the most current version for Vista. The
newer version 2012 will only run on Windows 7 and 8.

If there are any updates relevant to your version of WLPG 2011
I would expect them to be installed from Microsoft Update.

The following Wiki shows the various versions and what they include.

Windows Essentials

Changing your file association for photos to the newer version
would probably be the best bet.

Windows Vista - Change which programs Windows uses by default
http://windows.microsoft.com/en-US/windows-vista/Change-which-programs-Windows-uses-by-default

When you receive a photo in email that you cannot open...it may
be worth a try to save it to a folder on your hard drive and try opening
it in Paint or any other image editor you may have...if you have Office
you could try Office Picture Manager.












.......Volunteer J - MS-MVP......
.....This Is Not Tech Support....
***Proceed at your own risk***

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David,

 

Vista came with a version of Photo Gallery; as you say it dates from 2006.

 

Microsoft's Windows Live Services then started including a later version of Photo Gallery, and rebranded it as Windows Live Photo Gallery. Now that Microsoft has dropped the "Live" branding, the name has changed yet again to just Windows Photo Gallery.

 

This Wikipedia article shows you the full tortured history: http://en.wikipedia.org/wiki/Windows_Photo_Gallery

 

It appears that you have both the (bundled with Vista) Photo Gallery and Windows Live Photo Gallery 2011 installed.

 

My advice would be to download the latest version of WPG: Windows Photo Gallery 2012 and try to install that. Although it appears as though it requires Windows 7 or later, it may install on Vista. Microsoft have withdrawn Windows Live Essentials 2011 for Vista because of a security issue in Windows Live Writer 2011.

 

If you are able to install the 2012 version on Vista, you will update to the latest version, and set it as the default application for your photos. Otherwise, you will need to manually set the 2011 version as your default application for photos (and try and avoid using Windows Live Writer!)

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Helene,

 

Thank you, and thanks to the others who replied to my post.  The information you all gave is most interesting.  Here is where I am with this at present:  I had already changed, quite recently, all my relevant defaults to the newer version of Photo Gallery/Windows Live Photo Gallery that I have.  Whether that did any good remains to be seen, but so far I have been able to open all pix that I have received in the last few days; some were already open without taking additional steps.   I am not going to attempt to download an additional, still newer version of Photo Gallery until I see if I have more problems. Frankly, the "can't open" problem has not come up very often, so I do not want to overdo "solutions" at this point!  (It also could be that some of the things that did not open in the past were in file formats that no version of this program could open; I have no way of checking into that.)   

 

Helene, I will reply to your "private" message separately.

 

Thanks again everyone. 

 

 

 

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Hi David,


Thank you for providing us those information. The error message "Photo Gallery Cannot Open: you don't have the latest updates or file format not supported" usually shows up on the Photo Gallery that is preinstalled in Vista if you don't have the latest Windows updates, or if the file type of the Photo that you are opening is not supported.


Since you are having some confusions regarding getting screen shots, we won't be requesting it for now. To troubleshoot the issue, please ensure that your computer is up to date. To check for the latest Windows updates, please click on the link below:

 

Microsoft Update

 

If in case opening Windows Live Photo Gallery doesn't result in any error, we recommend you to use it as the default program as that version is newer than the default Photo Gallery installed on your Windows Vista computer.

 

Please let us know if you need further assistance regarding your issue.

 

Regards.

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Hello Glenda,

 

Thank you for your suggestions.  OK, I do have Windows Live Photo Gallery designated as the default for opening all photos I receive.  Of course, we are talking about the version of WLPG that I actually have, which I am sure is not the latest version.  (Previously, my old Photo Gallery was the default for many, but not all, types of photo files.  I had not set this up; this just happened to be how it already was, for whatever reason.) 

 

I do know how to work with updates and update history, and frequently do so.  I do not see in update history that I have ever received any updates for either PG or WLPG, although my old PG itself does indicate that I do have all its updates. My WLPG does not seem to have a way of checking for updates on it specifically, and none appear in my general update history either.  So I guess I will just go with having  my version of WLPG as the default, as mentioned, and see I have further problems.  If I do, I will consider installing the newest version, as suggested by GeoffC1.  But he says that might not work with Vista. 

 

I will go with my new default setup for awhile and take further actions as needed.  Usually, people who send me photos I can't open have been able to send re-send them in a way that works for me; so we are not talking about a major problem here. 

 

(By the way, I was getting the hang of using the snipping tool and getting screen shots to send to Helene, but I was not sure exactly what she was looking for in the first place!) 

 

Thanks again!

 

 

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Hi David,

 

Thanks for posting back. I understand that you do not want to change your Windows Live Photo Gallery unless you encounter more issues on the version installed in your device. Just like what VolunteerJ has posted, the latest version you can install in your computer running Windows Vista is the 2011 version. What you can do is just to make sure you have the latest build version of it. The latest one is 15.4.3555.0308. You can check yours by following these:

 

1. Press ALT + F simultaneously in Windows Live Photo Gallery.

2. Click About Photo Gallery.

 

In case you do not have the same build version, you can try updating to the latest one by downloading the offline installer of Windows Live Essentials 2011 here.

 

Should you have other concerns, feel free to post back.


Regards,

Richard

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Hello Richard,

 

Thanks for your post!  OK, I checked the build version of my Windows Live Photo Gallery and it is the one you indicated in your post.  Then I reexamined my defaults selections on my old Photo Gallery (now mysteriously appearing in my programs as "Windows Photo Gallery") and my Windows LIVE Photo Gallery; the latter has everything checked, the former has nothing checked.  I made these designations only a few days ago, so none of my prior problems opening photos happened with my new defaults. 

 

Now this: I don't know if this has anything to do with the foregoing, but today I took a snip of something that came in an email (a flight itinerary) and emailed the snip to two people.  THE ONE I'VE HEARD BACK FROM SO FAR COULD NOT OPEN IT!  I HAD CC'D. MYSELF ON THE EMAIL WITH THE SNIP JUST AS A TEST, AND I COULD NOT OPEN IT EITHER!  BUT THE REAL KICKER IS THIS: WHEN I THEN TRIED TO SAVE THE SNIP JUST FOR GRINS, IT WENT TO THE PHOTO GALLERY THAT HAS NO DEFAULTS CHECKED, NOT THE ONE WITH ALL OF THEM CHECKED.  I HAVE NO CLUE WHAT IS BEHIND THIS OCCURRENCE, BUT I WOULD HAVE THOUGHT NOTHING COULD DEFAULT TO MY OLDER PHOTO GALLERY WITH THE WAY I HAVE IT AND THE NEWER ONE SET UP!

 

( I sent the snip information successfully using the traditional cut/paste method, and am now wondering what good the snipping tool is if the snips won't open!  Or perhaps using that tool requires me to have a different version of something other than what I do have.)

 

REGARDLESS, WE HAVE TO WAIT AND SEE WHAT PROBLEMS OPENING PHOTOS I HAVE IN THE FUTURE.  I PROBABLY WILL HAVE PROBLEMS IF, LIKE THE SNIP TODAY, THEY GO TO MY OLD PHOTO GALLERY INSTEAD OF MY NEWER WLPG WHICH NOW SUPPOSEDLY IS THE DEFAULT! 

 

Meanwhile, I am not sure what Windows Live Essentials is. I do remember getting invitations to download it when it first came out, but I don't think I did.  I will look into it if I have continued problems.

 

Thanks again,

 

David

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Richard,

 

FYI, after sending the above post, I tried sending a snip to myself a different way.  This time, it was there, but more as a video, using Silverlight, not as a normal text item as in an email, etc.  I know my main questions have not been about snips, but I am very curious about what's up with these things!

 

David 

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Hello David,

 

We appreciate your patience. To address your issues, I will enumerate them for better understanding.

 

Then I reexamined my defaults selections on my old Photo Gallery (now mysteriously appearing in my programs as "Windows Photo Gallery") and my Windows LIVE Photo Gallery; the latter has everything checked, the former has nothing checked. I made these designations only a few days ago, so none of my prior problems opening photos happened with my new defaults.

 

Sorry to hear that the new defaults are not working with your photos. Let's try another way.  Use Associate a file type or protocol with a program option to fine-tune default programs based on the file type or protocol. For example, you can have all .jpg image files open using a specific program, and .bmp image files open using a different program.

 

Meanwhile, I am not sure what Windows Live Essentials is. I do remember getting invitations to download it when it first came out, but I don't think I did. I will look into it if I have continued problems.

 

Windows Essentials is a suite of free programs that makes it easy to create and share polished movies, organize your e‑mail, and more. It includes Windows Photo Gallery, Windows Movie Maker, and other programs like Windows Live Mail, Family Safety and SkyDrive. You can download and install them for free. To know more, refer to this link: Windows Essentials

 

I've also noticed from your last post that you are curious about Snipping tool. We appreciate that try visiting this link to know more about Snipping tool.

 

If you have further questions, please let us know.

 

Regards.

 

 

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