Windows Live Mail Rejecting GMail Sign In Windows 10

Unable to send or receive messages for the Gmail (xxxxxx) account. Header download for the 'Inbox' folder did not complete. The operation was canceled by the user.
Server Response: AUTHENTICATIONFAILED] Invalid credentials (Failure)
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 993
Secure(SSL): Yes
Unable to Send or Receive messages for a Gmail.com account

If you are using a Gmail account with Windows Live Mail, you must create a new password, on the Gmail website, because Gmail has recently updated its security procedure.

Be aware that the following procedure is what someone who has a Gmail account told to me, I can't be sure it doesn't contain errors. Use your common sense.

What you are trying to do is sign in to your Gmail account on their website, and there change the password that you use in Windows Live Mail. Gmail demands that you have two passwords, your existing one (used to sign-in on their website) *and* a new one (used to sign-in in Windows Live Mail).

Gmail demands that from now on you must use what it calls an "app password" to sign-in in Windows Live Mail. It thinks Windows Live Mail is an "app"!   Once created, you type the 2nd password into Windows Live Mail instead of your original password.


You allegedly have to do the following -

1. Login to your Gmail account on their website.
2. Go to your google account.
3. Go to security.
4. Sign into google.
5. Go to "app password".
6. Then it will ask your account password. Type in the password.
7. Specify the application in which you will be using Gmail, which will be "Windows Live Mail" (but Gmail might know it as "Windows Essentials" or "Windows Live Essentials").
8. Specify your Operating System (e.g. Windows 10).
9. Then generate the password (which will only work in Windows Live Mail).

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Many.....many thanks, finally got it working after weeks of frustration. Much Appreciated. Cheers

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Last updated December 26, 2022 Views 995 Applies to: