Why can't I access my gmail account in Windows Live Mail?

I set up a gmail account in Windows Live Mail using the following settings:

Incoming Mail (IMAP) Server - Requires SSL
- imap.gmail.com
- Port: 993
- Requires SSL:Yes
Outgoing Mail (SMTP) Server - Requires TLS
- smtp.gmail.com
- Port: 465 or 587
- Requires SSL: Yes
- Requires authentication: Yes
- Use same settings as incoming mail server
Full Name or Display Name: [your name]
Account Name or User Name: your full Gmail address (*** Email address is removed for privacy ***). Google Apps users, please enter *** Email address is removed for privacy ***
Email address: your full Gmail address (*** Email address is removed for privacy ***) Google Apps users, please enter *** Email address is removed for privacy ***
Password: your Gmail password

As a result, when I tried downloading e-mail, I got this message:

"The server has rejected your login. Please verify that your username and password are correct."

I don't understand why the gmail account won't work if I followed the above instructions.

Any suggestions would be greatly appreciated. My gmail used to work correctly until 31st January. There after I start getting the notification

"The server has rejected your login. Please verify that your username and password are correct."

Please help me with correct remedies.

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Replies (1)

There are many potential reasons for Gmail to reject your credentials. Here are Google's suggested remedies:

If you can't sign in to your email client, you might see one of these errors:

1: Check your password

If you have these problems or can’t sign in, first check to make sure you’re using the right password.

2: Try these troubleshooting steps

Use an App Password: If you use 2-Step Verification, try signing in with an App Password.
Allow less secure apps: If you don't use 2-Step Verification, you might need to allow less secure apps to access your account.

If you recently changed your Gmail password, you might need to re-enter your Gmail account information or completely repeat your Gmail account setup.
If the tips above didn't help, visit https://www.google.com/accounts/DisplayUnlockCaptcha and follow the steps on the page.
[If you use Gmail through your work, school, or other organization, visit https://www.google.com/a/{yourdomain.com}/UnlockCaptcha and replace {yourdomain.com} with your domain name.]

Try Allow less secure appsfirst, as the most likely cause of your problem.

Noel Burgess MVP (Ret'd)

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Last updated May 17, 2024 Views 13,103 Applies to: