Unable to send or receive messages with dataone.in

Unable to send or receive messages for the Windows Live Hotmail account. The connection to the server has failed. India

Incoming Server: 'mail.dataone.in'/995
Outgoing Server: 'smtp.dataone.in'/465
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10060
 
 
 
[Original title: Window Live Mail]
 
Right-click on the account name and select Properties. On the Servers tab, change the server addresses in the two boxes to read mail.dataone.in and smtp.dataone.in respectively, with no quotation marks and no port numbers as you have at present. The ports to be used are given on the Advanced tab.

When you've made these changes, compose a new test message and send it to yourself. Post any new error message in your reply.

Noel Burgess MVP (Ret'd)

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Yes I have been able to recive messages at the following configurations
As advised
Incoming Server: 'mail.dataone.in'
Outgoing Server: 'smtp.dataone.in'
Protocol: POP3
outgoing  Port 25
Secure SSL:"Yes"
Incoming Port 110
Secure SSL :"No" if I type "Yes" then I am Not receiving any messages.

The following ERROR is showing at the above settings.
Unable to send or receive messages for the Work account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [IN-USE] account is locked by another session or for maintenance, try again.
Server: 'mail.dataone.in'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

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Hello,

 

Thanks for posting back. Base on the error you provided, it would be best if you contact your email provider to get the proper configuration and also to inquire if they have server issues. After getting the proper configuration, remove and re-add the account using the steps here.

 

Regards,

Richard

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I have never come across a mail server that supports the use of SSL on port 110. This is the 'standard' port for unsecured POP3. Secured connections are usually made over port 995, so you could ask your mail service provider if that is supported.

 

The error you're seeing - account is locked by another session or for maintenance - is commonly caused by accessing the account from another device, like a smart phone. If the other device is configured to use push mail (messages are delivered to the device as soon as they arrive at the server), no other device (like your computer) will be able to access the mailbox, because there can be only one connection at once.

To clear the error, then, turn off push mail for any other device that is accessing the same mailbox. You could use POP3 instead, which polls for new messages on demand or at regular intervals in the same way as Windows Live Mail. Set the interval to a prime number of minutes different from that set in Windows Live Mail to minimize the number of collisions, e.g. 9 minutes on the mobile device and 11 in Windows Live Mail.


 

Noel Burgess MVP (Ret'd)

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Last updated March 10, 2023 Views 1,576 Applies to: