Unable to send or receive messages for embarqmail.com account, server error 0x800CCC90

Here is the error message I am getting:

Unable to send or receive messages for the POP.embarqmail.com account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR Auth-Status: Invalid login or password
Server: 'POP.embarqmail.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

Thank you!

[Original title: Help me use my Live Mail......please.]


Embarqmail recommend a secure connection. You can see the settings on this page: Email server settings

Right-click on the account name in the folder pane and select Properties.

  • On the Servers tab
    • Change the incoming (POP3) server name to pop.centurylink.net
    • Change the outgoing (SMTP) server name to smtp.centurylink.net
    • Ensure that the Email username is your full email address
    • Select Log on using clear text authentication
    • Select My server requires authentication
  • On the Advanced tab
    • Select This server requires a secure connection (SSL) for both incoming and outgoing mail.
    • Change the server port for outgoing mail to 587
    • Change the server port for incoming mail to 995
  • Click Apply and OK
Remove any unsent messages from the outbox (below the account folders in the folder pane), then close down Windows Live Mail and wait a few minutes while the program does its housekeeping and stores the new security settings. Then re-launch the program, compose a new test message with a unique subject and send it to yourself. Post any new error message in your reply.

Noel Burgess MVP (Ret'd)

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Question Info

Last updated June 16, 2021 Views 1,498 Applies to: