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Problems accessing gmail from Windows LIve Mail 2011

My wife uses Windows Live Mail 2011 for all her email accounts.  Recently, she is unable to get gmail messages in Windows Live Mail.  She gets the below error message.  Any thoughts?

Unable to send or receive messages for the Gmail (. .. . .) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Web login required: https://support.google.com/mail/answer/78754
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes

Answer
Answer

You're trying to combine POP3 settings and IMAP settings. You have an IMAP account and that uses incoming port 993, not 995.

Pick either POP3 or IMAP and use the settings provided here:

https://productforums.google.com/forum/#!topic/gmail/DE5mVMSh1vk

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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Last updated December 26, 2022 Views 1,761 Applies to: