0x80040605, during installation of Windows Essentials 2012

Hi eunlyong,

Please try to uninstall Windows Essentials first using the CMD line parameter. This would remove components and registry keys not removed during the normal uninstallation process. You can follow the steps in this thread.

After that, install Essentials using the offline installer. You can download it here.

Thanks!

Hello,

Thank you for your post. I understand that you are also getting the same error code. Let's see what we can do. If you still want to resolve the issue, you may do the following for investigation.

1. Uninstall Windows Essentials on your local account.

2. After that, reinstall Windows Essentials on the User profile which is your Microsoft account.

3. Collect log files for Windows Essentials Installer.

Upload the log files on the private message area that I've enabled for you. Make sure that you sign in to Microsoft Community forum and click the You have a private reply to this message. Click here to read it on our secure private messages section link to access it. If you have further questions, please let us know.

Regards.

UPDATE: I was curious if other people have found the same solution, so I clicked the "Related Content" links and read them. I found this post:

kezsunaj replied on

Hi,

System Environment Variables must have a default values:

TMP=%USERPROFILE%\AppData\Local\Temp
TEMP=%USERPROFILE%\AppData\Local\Temp

If something is changed it will provide an error 0x80040605.

Best regards

Here's the thread where I found it.


Then I realized that I am using a RAM disk program which moves my temp folders to my RAM disk. So I tried uninstalling from my local account again, log in my MS account and disable RAMdisk, made sure temp environment variables are pointing to default location, then reinstalled and this time it worked! So I guess the true culprit is the location of the temp folders, not the Microsoft vs Local account status.

So to those of you who encounter this error code and found this thread, try checking the environment variables for your temp folder. Or if you think it's easier, create a new local account and install from there, that worked for me as well.

I find it odd that my RAM disk never gave me any problems when installing other programs. It would be great if the WL installer can be updated to handle such a situation where the temp folder is not at its default location.