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Password Hash Synchronization heartbeat was skipped in last 120 minutes. – You have an important alert from Microsoft Entra ID ?

Password Hash Synchronization heartbeat was skipped in last 120 minutes. – You have an important alert from Microsoft Entra ID

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Hello Jaison R,

Thank you for posting in Microsoft Community forum.

From the description above, I understand your question is related to important alert from Microsoft Entra ID.

Since there are no engineers dedicated to Microsoft Entra ID in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.


Here is the link for Q&A forum.
Questions - Microsoft Q&A

Click the "Ask a Question" button in the upper right corner to post your question and select "Azure or Microsoft Entra or Microsoft Entra ID" tag and any other tags related to your productions.


I hope the information above is helpful.

If you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

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three months before we closed our azure server. now we receive this mail form Microsoft how resolve this problem, is there any security problem happened in feature.

(

 Alert for VM04

You’re receiving this email because we have detected a critical alert on one of your AadSyncService instances.

 

Title:

Password Hash Synchronization heartbeat was skipped in last 120 minutes.

 

Description:

Password Hash Synchronization has not connected with Microsoft Entra ID in the last 120 minutes. As a result passwords will not be synchronized with Microsoft Entra ID. Please refer to: Troubleshoot Password Hash Synchronization

 

Raised:

December 26, 2023 10:25 UTC

 

Server:

VM04

 

Service:

PranavamAerospace.onmicrosoft.com

 

Tenant:

Pranavam Aerospace Private Ltd

 

Recommended action

Restart Microsoft Entra Sync Services:
Please note that any synchronization operations that are currently running will be interrupted. You can choose to perform below steps when no synchronization operation is in progress.
1. Click Start, click Run, type Services.msc, and then click OK.
2. Locate Microsoft Entra Sync, right-click it, and then click Restart.

If FIPS compliance is enabled for your machine(s), please disable password hash sync to remediate this alert. Password hash sync is currently not supported for FIPS compliant machines.

To check health of your services monitored by Microsoft Entra Connect Health, visit the Microsoft Entra Connect Health Portal.

If you no longer wish to receive these notifications, read the instructions for updating your settings. Only global administrators can change settings.

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Hello Jaison R,

Good day!

Because your question is related to important alert from Microsoft Entra\Azure.

Please try the suggestion as I mentioned above.

Thank you.

Best Regards,
Daisy Zhou

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

Question Info

Last updated March 5, 2024 Views 2,059 Applies to: