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Getting error whilst trying to Map Network drive on Windows 11

Anonymous
Nov 9, 2024, 4:01 PM

I have recently purchased a Windows 11 laptop to replace an older Windows 10 laptop. I have a disk attached to the router in my house which I use to store a lot of information. This disk can be seen by all the devices I have i.e. the Windows 10 laptop, Android phones and Android tablets. When I try to Map Network Drive on the new Windows 11 laptop, I get the errors message "The mapped network drive could not be created because of the following error has occurred: An extended error has occurred".

Interestingly, if I go into File Explorer, then This PC, I can see my router under network locations. If I double click on the router, it shows me three folders, namely, Movies, Music and Pictures. Going into any of these options shows me the relevant Movies, music or pictures that are on the disk drive attached to the router. So, the communication with the router must be there But I cannot see any other part of the disc and therefore the files on it.

The network drive does not have a password and the address (for all other devices that have worked) is \192.168.1.1(diskname).

So far, I have made sure that Network Discovery and File and Printer Sharing are enabled and I've set the network to private.

What am I missing? Any help would be gratefully received.

***Moved from Windows / Windows 11 / Files, folders, and storage***

Windows Windows Client for IT Pros Networking Network connectivity and file sharing

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  1. Anonymous
    Nov 11, 2024, 2:49 PM

    Thanks for your help. I have worked through the various items you have mentioned above, rebooting each time after making any changes. Nothing has worked, sadly.

    On item 7 above, I got an error message after entering the following information:

    net use S: \192.168.1.1(disk name)

    I put the actual disk name in the above.

    The error message was: System error 3227320323 has occurred

    I don't know what to try next.

    EDIT: I looked up the error code and found some useful information. It suggested disabling the SMB signing by use of the command (in the powershell):

    Set-SmbClientConfiguration -RequireSecuritySignature $false

Having done this, I rebooted and hey presto I can now see the NAS disk.
    19 people found this answer helpful.
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  1. Anonymous
    Nov 11, 2024, 7:04 AM

    Hello ,

    Thank you for posting in Microsoft Community forum.
    Depending on the problem you described, the issue may be due to some setup or permission issues. Here are some possible solutions:

    1. Windows 11 enables SMB 2.0 and 3.0 by default, but some routers may require SMB 1.0. You can find SMB 1.0/CIFS file sharing support in Control Panel> Programs, > Enable or Disable Windows Features to make sure it's enabled.
    2. Try mapping network drives directly with IP addresses. In File Explorer, right-click on This PC, select Map Network Drives, and then enter 192.168.1.1diskname in the folder box, making sure to select Restore connection on reconnection.
    3. Make sure your network location is set to "Private Network". You can view it in Settings > Network & Internet > Status.
    4. A firewall or security software may block the network connection. Try disabling them temporarily and see if that fixes the issue.
    5. Make sure the sharing settings on your router are correct to allow access for all users. You can log in to your router's admin interface and check your sharing settings and permissions.
    6. Try restarting your router and your Windows 11 laptop.
    7. Try using the command prompt to map the network drives. Open a command prompt as an administrator and enter the following commands:
      net use Z: 192.168.1.1diskname
      Z: is the drive letter you want to assign to the network drive, which can be changed as needed.

    I hope the information above is helpful.
    If you have any questions or concerns, please feel free to let us know.

    Regards,
    Jill Zhou

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  2. Anonymous
    Nov 25, 2024, 12:23 AM

    First of all, I'm very sorry that I missed your reply.

    Thank you for your feedback.

    I'm very glad that you have solved the problem by disabling SMB signing!

    SMB signing may cause compatibility issues between devices in some cases, especially with older NAS or router storage.

    Thanks again for providing a new solution to this problem

    Jill Zhou

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  3. Anonymous
    Dec 24, 2024, 8:05 PM

    You've just solved a problem that has been plaguing me for a very long time. Thank you very much. I printed this page to PDF and am saving it to my Google Drive, lol.

    1 person found this answer helpful.
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  4. Anonymous
    Jan 6, 2025, 8:20 PM

    Set-SmbClientConfiguration -RequireSecuritySignature $false

    This jewel solved my problem after hours of trying everything in the book, utube, etc.
My situation was trying to access a shared disk/folder on a Win 10 laptop from a Win 11 pc. The Win 10 pc
could access a shared folder on the Win 11 but not the other way. HooRay
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