Quick Tipe: How to monitor your Windows 10 download progress
You can check your upgrade status by right clicking this icon in the Notification Area:
Click View download progress
If the Get Windows 10 app remains stuck on Downloading or Working On It for an unusually long period of time; close it then restart your computer, then try upgrading manually.
Right click the MediaCreationTool.exe file then click Run as administrator.
How to create a ISO or USB drive.
Select Upgrade this PC now then click Next
When making significant changes to your computer such as updating the operating system, you should always backup. See links to resources about backing up by clicking the link for the respective version of Windows you are running: Windows XP, Windows Vista, Windows 7, Windows 8/8.1
- How to manually backup and restore your files
- How to free up disk space in Windows
- How to: 10 Tips before installing Windows 10
- How to download official Windows 10 ISO files
- How to: upgrade from previous versions of Windows using Windows 10 ISO file
- Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
- Perform a clean boot, restart then try again.
- Restart a few times then try again.
- Disable General USB Devices (example - Smart Card Reader).
- If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).
- If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again.
- If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation.
- If that does not work, try using the .ISO file to upgrade if possible.
- If you are connected to a domain, switch to a local account.
- If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumb drive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.