I have a serious issue: the Windows Store app doesn't start on my German Surface 2 Win 8.1 RT. It just hangs on the splash screen.
Since it always worked, I'd guess it's caused by the latest Windows updates. Obviously, that guess isn't fallacious:
To resolve, I tried everything discussed in
- without success.
I also followed these instructions:
- sfc /scannow returns no results
- The Apps troubleshooter returns no results
- wsreset.exe launches the store, but it keeps hanging on it's splash screen
Only my Surface 2 Win 8.1 RT is affected, and just since a few days, respectively since the latest Windows updates. Another user account is present on that Surface, for her the Store still works. On all my additional various Win 8.1 x64 PC with latest Windows
updates the Store works as it should.
"Refreshing Windows" means worst case, pls beware. Hoping this issue getting resolved with upcoming Windows "Spring update" means helplessness.
Any qualified help would be highly appreciated, thanks in advance!