Ease of access - Windows 8.1

windows 8.1. Clicked on Ease of Access and now cannot get out of it.

Cannot access anyathing when I swipe to shutdown or restart. All I can see is the keyboard.


Question Info

Last updated December 7, 2019 Views 995 Applies to:

Hi Janora,


This behavior can occur if you have on-screen keyboard enabled in the computer. I would suggest you to try these steps and check if it helps.


  1. Open PC settings, and click/tap on Ease of Access on the left side.
  2. Click/tap on Keyboard on the left side.
  3. Under On-Screen Keyboard on the right side, move the slider to the left to turn it off.
  4. The On-Screen Keyboard will now close.


Let us know the status of the issue. If you need further assistance, please post back. We will be glad to help you.


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