Can't log on as Adminstrator in XP

Somehow I have lost the ability to log on as the Adminstrator.  I could be using the wrong username or the wrong password or both.  I want to change settings for internet access but it won't let me because I'm not the administrator.  Can I just wipe my hard drive and reload Windows XP?  It probably won't let me because I'm not an administrator.  Any suggestions

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Hello GrampaSam

 

Yes you can wipe the drive and reinstall XP.  You do not have to be an Administrator to do that

Remenber this will also wipe out all your files and data

Here is a tutorial for you

First though, try to access Main Administrator Account

If you are at the Welcome screen and want to log on with the Administrator account, but it’s not listed, Press CTRL+ALT+DEL twice( Hold CTRL+ALT and press DEL twice) to bring up the Windows 2000 logon window, which then allows you to log on as Administrator.  If asked for a password try pressing ENTER

For XP Home you have to do this in Safe Mode

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Thank you, I appreciate it.

I will give it a try.

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You are very welcome.

Good luck!

 

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Hi, I tried this as well but it didn't work for me. I get the error message that says "Unable to log you on because of an account restriction"

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Too much trying, not enough doing.

If you are using XP Home, this is the way it is supposed to work.

You have no issue worthy of a reinstallation, unless you need the practice.

If you reinstall your XP Home, you will have the same issue again - it is working as designed as you can read in the following link:

http://support.microsoft.com/kb/290109

What happens when you try to change your Internet access settings and what are you trying to change?  

Does it say "you are not the administrator" or something else?

If you are not logging in as Administrator, you are logging in some with some other user account.  If the user account you are using does not have administrator authority, change it so it does.


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I am not trying to reinstall. My issues though similiar as in I cannot seem to access my admin account (though I can in safe mode but still does not let me access certain files) When in safe mode and logged in as administrator there I can't access many needed items like user accounts or system information without getting another error that says "windows cannot access the specified device path or file. You may not have permissions..." yet I am on as admin in safe mode.

To be honest Jose your reply is not pertaining to my issue. We have been trying to work on this for two days now. It started with my computer locking up then crashing

I followed the instructions on How to recover from a corrupted registry that prevents Windows XP from startinghttp://support.microsoft.com/kb/307545 which ended up bringing me back to a restore point apparently where I had to re-activate windows, and now I am having these issues with being locked out of everything, though I can still see all my files when I view the folders, I would like to fix these/this issue WITHOUT the need for a reinstall

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I see that you had tagged on to another post, so sorry for the confusion that comes from that.

What is your XP version and Service Pack?

What was the reason for implementing KB307545 (I guess it is mute now though).

Do you have a genuine bootable XP installation CD (how did you implement KB307545)?

If it was to try to recover from a non boot condition after your system hung and crashed (does that mean you used the power button or pulled the plug), did you precede the implementation with a "chkdsk /r" to verify the integrity of your file system?

Maybe if you can remember and relate some of the history of the affliction(s), we can do a better job of resolving it.

 

 

 


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Okay let me see if I can put a time line to this (this is so much easier on a voice program) okay I was playing an MMORPG when I froze then it seemed to restart the program.. I shut down windows and restarted it (using the start shut down options) it seemed to boot just fine however I went to open a word document and it stated that I had to reinstall word. So figuring something didn't boot right, I once more shut down and this time when it went to boot I received the following error.

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

It told me to use the windows disk and press R to repair

So after getting my Windows XP Home Edition CD I proceeded to follow the steps, however once I got to the c: Windows prompt I was stuck, there was no further instructions on where I should go. So I asked one of the tech people that I know and they linked me to that link I sent you above. http://support.microsoft.com/kb/307545.

I followed the instructions all the way down to part two, number 8... where we found there were no system restore points to go back to which I am not sure how that is because I know we made some. Okay so, here is where I should have listened to my own instincts but I was told to check my d drive for former restore points, we found some. Continued with Step 2 and so on.

When I exited and rebooted as instructed it started to then would flash a blue screen (not sure which blue screen) then would reboot itself. So in this person's infinate wisdom (not apparently) had me go back to step one and this time not bak up the files but just two that last two steps of step one.

This did allow me to reboot and enter safe mode again, but this time they had me select to go back to a previous configuration that worked. Which resulted in me going back to a point where I had to re-activate windows. I was instructed to do so.

Which brings me to this point where I can log into windows but have no access to anything as mentioned above. It will only allow me on as Owner in regular windows mode and I can log in as Admin in safe mode but I get the error message when trying to access anything or I get the error "windows cannot access the specified device path or file. You may not have permissions..."

So.... then I was told to go back to the recovery console and type in chkdsk/r which has now only just finished and I am sitting at the C:\windows> prompt and absolutely frustrated with this individual and wondering what in the world I can do to recover from this situation.

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Jose,

Question. Do you think if copying the .bak files that were made when following the KB307545 above (since those are copies of the old ones) now that a chkdsk has been completed. Would it restore my system back to the way it should be?


Using Windows XP Home Edition, Service Pack 3

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That's a good idea.

A power interruption (power button, plug pulling), aborted restart, ungraceful shutdown can lead to corruption of the file system and the missing or corrupt message you describe.  If XP can't find the file for some reason you will get that message - it does not always mean the file is really missing or corrupt - XP just can't find it and XP is at least trying to start or you would not get that far.

Often the first "advice" is to "try" KB307545 - perhaps because it is just about the first thing that comes up in a Google search for that message.  If the advisors would actually sit down and pull the plug on their working system about 10 times in a row until they get that message, then actually really figure it out and fix it, the troubleshooting world involving this error would be a better place.  I have never suggested KB307545 for this error but I have fixed the error umpteen number of times.

If I see that error, I will ask about a power interruption, etc. and there is almost always one in the story preceding up tit the event and you can almost always resolve it with a chkdsk /r, but that is not suggested in the KB307545 since that article describes what to do if the file is really missing or corrupt, and that is sooooooo often not the case at all (the slave your HDD in another computer and reinstall XP advice will soon be following) when folks have trouble with KB307545 because copying files on a corrupted file system is probably not going to work very well.  The whole resolution just gets off to a bad start by trying things that might work maybe.

If you eventually did run chkdsk /r and it completed (run it again) and are sitting at the C:\WINDOWS prompt, that sounds perfect.  You are also fortunate to be able to boot into the Recovery Console to do these things.

I would say the chances are good that a chkdsk /r would have been all you needed to do in the first place.  I have never actually resolved the error condition described with KB307545 since a chkdsk /r or two is usually all you need to do.  If you can get to the system and find out what happened to it in the first place (power usually).  I have certainly implemented KB307545 many times for practice just so I can understand how it works - and it works just fine if the CONFIG\SYSTEM file really is missing (I delete mine on purpose) to generate the error.  It really does fix the problem if the file is really missing.

All KB307545 does is copy in 5 "good" registry files XP needs to start up (assuming the current ones are really missing or corrupt... - unlikely).  

First it copies in the 5 original installation files (which could be very old) just long enough for you to boot, then you are asked to use your latest/best Restore Point to put back the 5 files from it and hope that works out enough to get your going again.  You really need to use the whole group of 5 from either a the latest Restore Point - or if you have your original .bak files from when you first got started, use them - they are probably just fine - nothing wrong with them in the first place.

In those 5 files are all your user names and passwords and other important stuff.  If you get 2 files from here and 3 from over there, they do not match up and they need to be a "set" of all the 5 files that go together.

KB307545 might make more sense to you now and if your system was making Restore Points, you should be able to get to them on C:\System Volume Information folder by following the KB307545 instructions in the event that your .bak files do not work - find your latest Restore Point and get the 5 files out of there.

You don't have to go back to the original 5 installation files if you don't want to - just get the 5 latest ones from your last RP snapshot folder (if the .bak files do not work) and always use the "set" of the 5 files that go together.  All you need are 5 files from the snapshot folder of the latest RP.  

system

software

sam

security

default

If something goes wrong, start over.  You just need a set of 5 "good" files (and of course for chkdsk /r to run clean first).

That is all KB307545 is about - copying in a set of those 5 files from the latest Restore Point before trouble occurred.


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Last updated February 14, 2021 Views 3,655 Applies to: