windows update Problem, Error number: 0x80240036

When I try to get windows XP update it asks for the express or custom and when I click any of one the process starts and then a message comes Error number: 0x80240036. How I can uodate my windows XP.
 

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Last updated April 21, 2019 Views 27,536 Applies to:
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Hi,

Your error code is one of those associated with not yet having installed service pack 3 (the other two that I know of are 0x8024400A and 0x80244019 ). Windows Updates no longer works until you have installed service pack 3. To overcome this problem you need to get to SP3 manually.

Verify your current service pack level...

  • Hold down the Windows key (between Ctrl and Alt) and hit the Pause Break key
  • Examine what is listed in the System: section regarding your service pack level
  • Also, make a note of your processor type in the Computer: section (see later)

If you do have service pack 3 follow Jose's instructions. If not...

If there is no service pack level designated, first you must download SP2 from...

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=28

...and then run the downloaded program to install SP2. You can ignore the text that says that it is for network installations and also ignore the text advising Windows/Microsoft Update if only updating one PC.

As an alternative to SP2 you could download SP1A (xpsp1a_en_x86.exe) from…

http://slug.ceca.utc.edu/ftp/pub/windows/patches/winxp/

…which a fellow contributor Daavee found. It is half the size of SP2 so should be quicker. However, as you can see, it is not a Microsoft web site.

Once you have done that, or if you were already at service pack 1, 1A or 2, you can install SP3, but before you do, read this article…

http://support.microsoft.com/kb/950717

…and if your PC is an HP Pavilion, Presario or Media Center and has an AMD processor (see above) you need to install this patch before installing SP3…

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=uk&lc=en&dlc=en&softwareitem=pv-60484-2

Install SP3 by downloading and running from...

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=24

…again, you can ignore the text that says that it is for network installations and also ignore the text advising Windows/Microsoft Update if only updating one PC.

Then try and get up to date with Windows Updates.

Tricky

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