Windows Update Error 0x8024400A on clean install

Did a clean install on my computer. Windows update keeps giving the error code 0x8024400A. Tried to re-install my system again ...still get same error code along with this message......" The website has encountered a problem and cannot display the page you are trying to view. "

Thought perhaps...maybe Micosoft's website might be having some issues.

 I've done several clean installs over the years with this computer...never a problem till today.

Done a lot of searching for answers but no luck. The Fix-IT program that microsoft offers won't work ...says I need service pack 3. I have service pack 2 and am unable to update to service pack 3 or anything else for that matter. No third party anti spyware or antivirus is running my computer...time and date are correct. Running  XP Home Edition on my laptop. Anyone out there have any idea what's going on. Thanks for any help...DG


Duplicate post content : -

After a clean install on my computer...I found that Windows Update would not function correctly. I kept getting an0X8024400A error code ...along with this message...... " The website has encountered a problem and cannot display the page you are trying to view. "

I found the solution here....

http://support.microsoft.com/kb/943144

Microsoft hasa utliliy agent that fixes the Wups2.dll file. Download and Run the Windows Update Agent that is correct for your system.

Copied and Pasted from the link above....

CAUSE

This issue occurs because the Wups2.dll file that is included in the latest version of Windows Update is not installed correctly.

For scenario 1, the registry entries that correspond to the Wups2.dll file are missing after the repair install of Windows XP. The release version of Windows XP does not contain the Windows Update software.

For scenario 2, the registry entries that correspond to Windows Update are changed back to the Windows XP SP2 version if you did not restart the computer before you install Windows XP SP3. The registry entries for the Wups2.dll file are changed to pointing to the Wups.dll file that is included in the release version of Windows XP SP2.

RESOLUTION

To resolve this problem, use one of the following methods. Method 1: Download and install the Windows Update Agent Click here to view or hide how to determine whether you are running a 32-bit or a 64-bit edition of Windows


To learn whether it is a 32-bit version or 64-bit version, open System Information (Msinfo32.exe). Then, review the value that is listed for System Type. To do this, follow these steps:
  1. Click Start, and then click Run.
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  2. Type msinfo32.exe, and then click OK or press ENTER.
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  3. In System Information, review the value for System Type.
    • For 32-bit editions of Windows, the System Type value is x86-based PC.
    • For 64-bit editions of Windows, the System Type value is x64-based PC.
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The following files are available for download from the Microsoft Download Center:

For an x86-based computer
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Download the windowsupdateagent30-x86.exe package now.
For an x64-based computer
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Download the windowsupdateagent30-x64.exe package now.
For an Itanium-based computer
Collapse this imageExpand this image
Download the windowsupdateagent30-ia64.exe package now.

For more information about how to download the latest version of Windows Update Agent, click the following article number to view the article in the Microsoft Knowledge Base:
Good Luck to Everyone.
DG
Answer
Answer
Hi,
 
Thank you for posting your solution for the Windows Update error 0x8024400A that you were facing on your Xp computer.
If you have any further questions or queries and solutions, please feel free to post them in our Answers forum.

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Question Info


Last updated December 28, 2018 Views 37,993 Applies to: