I have windows xp home edition-version 2002-service pack 2. Message ox80240036 when I try to install updates. What could be the problem?

I did this about a year ago and everything worked fine. I tried the" fix it" and "ask microsoft" and a long address that ends in "x86-enu.exe" but that was "not available". Again, when I try to connect to "downloads" I get the message http://www.update.microsoft.com/windowserror0x80240036update/. 


Windows Updates no longer works until you have service pack 3.

Before you install SP3 read this article…


…and if your PC is an HP Pavilion, Presario or Media Center and has an AMD processor you need to install this patch before installing SP3…


…to find out if you have an AMD processor...

  • Hold down the Windows key (between Ctrl and Alt) and hit the Pause Break key
  • Your processor type is shown in the Computer: section

Then install SP3 by downloading and running from...


…you can ignore the text that says that it is for network installations and also ignore the text advising Windows/Microsoft Update if only updating one PC.

Then try and get up to date with Windows Updates.


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Question Info

Last updated August 10, 2019 Views 2,007 Applies to: