Can't Run Windows Update, error 0x80244019

I am unable to update windows xp with service pack 3. and I have tried the fixit utility but that won't work without service pack 3! I have scanned for viruses and downloaded and used malicious software tool from msoft.  I have tried all the corrective actions listed for this error code.

I always receive an error code when I attempt to run windows update, usually it is Error number: 0x80244019 

[Error number: 0x80244019]

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Help Please!

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Answer

Hi,

Windows Updates no longer works until you have service pack 3 installed. To overcome this problem you need to get to SP3 manually.

Verify your current service pack level...

  • Hold down the Windows key (between Ctrl and Alt) and hit the Pause Break key
  • Examine what is listed in the System: section regarding your service pack level
  • Also, make a note of your processor type in the Computer: section (see later)

If there is no service pack level designated, first you must download SP2 from...

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=28

...and then run the downloaded program to install SP2. You can ignore the text that says that it is for network installations and also ignore the text advising Windows/Microsoft Update if only updating one PC.

As an alternative to SP2 you could download SP1A (xpsp1a_en_x86.exe) from…

http://slug.ceca.utc.edu/ftp/pub/windows/patches/winxp/

…which a fellow contributor Daavee found. It is half the size of SP2 so should be quicker. However, as you can see, it is not a Microsoft web site.

Once you have done that, or if you were already at service pack 1, 1A or 2, you can install SP3, but before you do, read this article…

http://support.microsoft.com/kb/950717

…and if your PC is an HP Pavilion, Presario or Media Center and has an AMD processor (see above) you need to install this patch before installing SP3…

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=uk&lc=en&dlc=en&softwareitem=pv-60484-2

Install SP3 by downloading and running from...

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=24

…again, you can ignore the text that says that it is for network installations and also ignore the text advising Windows/Microsoft Update if only updating one PC.

Then try and get up to date with Windows Updates.

Tricky

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Last updated March 26, 2018 Views 15,302 Applies to: