Runtime Error! R6002 - floating point support not loaded

I use a Transcend External Hardrive to back up my computer, but when I just tried using the Transcend  backup software I get a runtime error that the floating point support is not loaded
How do I fix this?

Question Info

Last updated December 28, 2019 Views 7,352 Applies to:
Hi MZaman5,
A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors can occur if you are running two software programs that are not compatible, if your computer has memory problems, or if the computer has been infected with malicious software.
Hence, I would suggest you to check if there are any latest updates available for the program from the manufacturer's site.
Contact the Transcend Support for better assistance on this issue.

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