The right side of the first page of a printed email from Outlook Express 6, Outlook 2000, or Outlook 2003 gets truncated on a computer running Windows XP SP3 that has Internet Explorer 8 installed. Emails containing tables are specifically affected, but it may be other emails as well. This issue is easily reproducible on any XP machine running IE8 and any version of outlook before 2007. It seems that Microsoft stopped using the IE print engine starting from Outlook 2007. Any of these same machines that will have this issue, if you uninstall IE8 and revert to IE7, the problem goes away.
I have been looking all over the web trying to resolve this problem. It seems that there are a few workarounds, but no fix for this problem for XP users. A hotfix was published by microsoft for this EXACT issue for Windows Vista and Windows 7 users. This hotfix will not install on an XP system. The link to the hotfix is here:
There is another thread about this issue in the windows 7 forum:
The issue in that thread was resolved with the hotfix I mentioned above, but when XP users joined in, it was recommended that someone start a new thread regarding this issue in XP. I have now done that and am awaiting a reply from Microsoft.
Possible temporary workarounds (for those of you having this issue):
1 - Revert back to IE7 (Not an acceptable solution in the corporate environment I am in).
2 - After opening the email, go to file and save it as an html file. Open the html file in ie8 or your favorite browser and print from there.
3 - Upgrade to Office 2007 or 2010 (If I wanted to spend money on a new product, I would do so. However, I refuse to do this simply because an older version I have bought stops working.