installation error 1316 when reinstalling Palm Desktop
When I am reinstalling my Palm LifeDrive from disk, I get error 1316 (unable to remove older verions of the palm desktop). Support recommends installing "Windows Installer Cleanup Utility" to fix the problem but this is no longer available. Is there
anything else I can do?
That is right Windows Installer Cleanup utility is no more available to download now and you need to contact the software vendor for help to remove the application.
Many users have uninstalled this application by using the below method.
a. Connect one end of the USB data cable to your computer and plug the other end into the data jack on your Palm LifeDrive.
b. Double click the "LifeDrive Manager" icon on your desktop. The "LifeDrive Manager" is installed on your computer when you install the Palm Desktop software onto your computer. The "LifeDrive Manager" window will pop up on the screen with a list of folders
on your device.
c. Navigate through the folders and files on your Palm LifeDrive and right-click on the item you want to delete.
d. Select "Delete" from the options and confirm the deletion by pressing "Yes." Repeat the process for every item you want to delete.
Thanks and Regards: Shekhar S - Microsoft Support.
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In addition to the information that Shekhar has provided, you can search on the Internet for free software removal programs that will
assist in removing programs that cannot be removed thru add/remove programs.