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help with windows live essential please !!!

massi4alex asked on
why does everytime i try to download windows live essential for xp at the end it tells me: 
try installing windows live programs again. programs were not installed because the installation was canceled. aborted 0x80004004
i never cancel it, what can i do? i' ve tried everything :( !! please help !!
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Marilyn O replied on

Hello massi4alex, 

You can try to fix the 0x80040004 errors in Windows Live Essentials by deleting the Windows Live folder and the temp folder under appdata or application data. You will need to do so in Safe mode. Once it is uninstalled, then restart in normal mode and reinstall the Windows Live Essentials for Windows XP. 

If this suggestion does not help to resolve your issue, there is a separate forum just for issues with Windows Live Products.
Click on the link below to post in their forum.
http://windowslivehelp.com/product.aspx?productid=12

 

Sincerely,

Marilyn


 

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