• July 17, 2017
    Announcement: New site design for Microsoft Community

    In July, Microsoft will roll out the first of ongoing site improvements aimed to modernize Microsoft Community and help customers get the most out of their community experience.

    • During the roll out period, you may see the old or new site design depending on your location

    • We expect the roll out to finish by 31 July

    Note: Past private message conversations will not move to the new site design. Please save any private messages you would like to keep.

     Learn more about the upcoming site improvements in this thread.

    Thank you for being part of Microsoft Community!

 
Question
63 views

help with windows live essential please !!!

massi4alex asked on
why does everytime i try to download windows live essential for xp at the end it tells me: 
try installing windows live programs again. programs were not installed because the installation was canceled. aborted 0x80004004
i never cancel it, what can i do? i' ve tried everything :( !! please help !!
1 person had this question

Abuse history


The answered status icon Answer
Marilyn O replied on

Hello massi4alex, 

You can try to fix the 0x80040004 errors in Windows Live Essentials by deleting the Windows Live folder and the temp folder under appdata or application data. You will need to do so in Safe mode. Once it is uninstalled, then restart in normal mode and reinstall the Windows Live Essentials for Windows XP. 

If this suggestion does not help to resolve your issue, there is a separate forum just for issues with Windows Live Products.
Click on the link below to post in their forum.
http://windowslivehelp.com/product.aspx?productid=12

 

Sincerely,

Marilyn


 

Be the first person to mark this helpful

Abuse history


progress