Explorer.exe - application error

The application failed to initialize properly (Oxc0000096).


Help.  What to do to fix with this error code.


Question Info

Last updated June 1, 2019 Views 3,313 Applies to:


1.     Have you made any changes to your computer prior to this issue?

2.     When do you receive this error message?

You may follow the suggestions and then check.

Method 1

Run System File Checker tool.

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)



Method 2

Step 1:

Check if the issue exists in Safe mode.

A description of the Safe Mode Boot options in Windows XP



Step 2:

If the issue doesn’t exists in Safe mode, you may perform clean boot to see if any service is causing this issue.

How to configure Windows XP to start in a "clean boot" state


Note : After you used the clean boot to resolve your problem, you can follow these steps to configure Windows XP to start normally.

a.Click Start, and then click Run.

b.Type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.

c.Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.

d.When you are prompted, click Restart to restart the computer.




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